PRIVACY:

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We will never collect sensitive information about you without your explicit consent. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Please note that we may occasionally e-mail promotions and special offers to your e-mail address which you may easily opt out of by sending in a request to exclude you from our mailing list.

OUR SERVICE AND TURNAROUND TIMES:

While most of our services are instant and can be returned in a matter of minutes, please note that we do not keep stock of all unlock codes for delivery. There are simply too many codes for us to keep track and handle. Depending on the method for retrieving your unlock code, times may vary for turnaround times. You can rest assured that we will do all we can to find your code and fulfill the order as fast as we can but ask for your patience if this should be the case.

While our Remote IMEI Unlock Codes are easy and safe to use, please use at your own risk. We are not liable if you damage your handheld device from improper use.

HARDLOCKING YOUR DEVICE:

Before you purchase one of our unlock codes, it is up to you as the purchaser to check to see if your device is already hard locked. Hard locked means your device will be unable to accept one of our “working unlocking codes” as you are out of attempts. Depending on the manufacturer of your device you may have 3-10 tries. We will not refund you if your device is already hard locked and you have already purchased a code.

If and where applicable, by placing any order with us, you certify that the device being unlocked falls within the exemption 
of 31 C.F.R. 201.40(b)(3) or that you have the carrier's permission to unlock the device.
By ordering on our website, you accept full responsibility for complying with all local, national, and international laws as well as with your carrier's contract agreement and unlocking policies. Best GSM will not knowingly give any advice or provide any service to anyone who wishes to illegally unlock a phone that was purchased from an USA service provider or manufacturer.